Why Highland Hub is Invaluable for Food Safety Managers

I’ve spent much of my career working with food safety managers, so I understand how stressful an audit can be for a business. I’m Tara Stroud, the Director of Customer Success for Highland Ag, and I spend my days with my valued customers ensuring that they are using the Highland Hub successfully. I am always getting to know them and coaching them about how to implement this incredible software into their day-to-day business. 

In the earlier days of my career, I worked with an audit company, so I feel like I’ve seen it all! For some companies, audits are easy-breezy! And for others, the audit process is a week or two of stress leading up to the audit, which seems to completely shut down their operation while the auditor is on-location. One of the commonalities among most of those companies who thought audits were easy is that they used compliance software. Hands down, for the fresh produce industry, the best compliance software for growers, shippers, and packers is the Highland Hub by Highland Ag. Here’s why:

Dedicated Customer Support

Highland Ag Solutions is proud to offer a customer-centric approach with a dedicated management team that is readily available to assist clients with any questions or concerns they may have. Understanding the importance of exceptional customer service, Highland Ag Solutions ensures that their management team is always accessible, providing invaluable support and guidance.

Save Time on Audit Day

With our Highland Hub system, we can give your auditor access so that they can check paperwork off-site, which means less interruptions for you. 

Centralized, Digital Organization

Use our app directly from your phone to trace spraying patterns, log inspections, and more! Gone are the days of bringing your notebook on the tractor with you. Staying organized and digitized means less scrambling while preparing for an audit because everything is in one location. 

Flexibility Within Templates

The flexibility within our software to customize what your company needs is something my customers tell me every single day that they love about Highland Hub. When something changes within your organization, your templates and documents need to change too. In the Hub, you can easily make edits in real time to ensure your staff is working off the latest revision. 

Determine How Audit-Ready Your Organization Is

One of my favorite features in the Highland Hub is the Internal Audit feature. You can compare your standard to what your SOPs and documents accurately reflect. Using this real-time scoring system can estimate how audit-ready your organization truly is. 

If you’re a food safety manager, and you want to know more about how the Highland Hub can help you promote a culture of food safety and revolutionize your business, let me know!